Terms of service

The agreement

These terms are between you and Forco, operated by Fahad Mir, based in Melbourne, Australia. By creating an account, joining the waitlist, or sending email to any Forco capability address, you agree to them. If you don't agree, please don't use Forco.

What Forco is

Forco is a kit of email-first capabilities. Each capability is a single email address that does one job: chase follow-ups, run a WordPress change, and so on. You can also use Forco's directory and email plumbing to offer your own capability to other users (see "Capabilities you build" below).

Acceptable use

You may use Forco only on email accounts you control or have permission to act on behalf of. You agree not to use Forco to:

• Send unsolicited bulk email, spam, phishing, or scams.
• Harass, threaten, or impersonate anyone.
• Send content that infringes someone else's copyright, trademark, or other rights.
• Send content that is illegal where you live or where the recipient lives.
• Attempt to reverse-engineer, overwhelm, or break Forco's infrastructure.
• Resell access to a Forco capability without our written permission. (Building your own capability on top of Forco is separate, see below.)

Your account

You are responsible for keeping your login credentials safe and for everything that happens on your account. Tell us right away at [email protected] if you think someone else has accessed it. You must be at least 16 years old to use Forco.

Outbound emails Forco sends on your behalf

For every outbound message a capability wants to send, Forco shows you the plan first. Once you approve, the message goes out under your name and you are responsible for its content. We do not screen for accuracy or legal compliance. That is your job.

You may turn on auto-approve for specific narrow templates. When you do, you accept that those outbound messages still count as yours.

Capabilities you build

If you build a capability and offer it through Forco's directory, you remain responsible for:

• The behaviour of your capability and any outbound message it asks Forco to send.
• Compliance with privacy law for any user data your capability receives.
• The accuracy of the description and pricing you publish in the directory.

Forco may remove a capability from the directory if it breaks these terms, harms users, or risks our infrastructure. Commercial terms for revenue share, if any, will be set in a separate written agreement before your capability goes live.

Pricing and billing

Free accounts are free. Paid plans (currently $8 / month for Pro) are billed monthly in advance through Stripe. You can cancel any time from inside the app; your account drops to the free plan at the end of the current billing cycle. We do not offer refunds for partial months. Prices are in Australian dollars and exclude GST unless stated otherwise.

We may change our prices with at least 30 days' notice. The change will take effect at your next renewal.

Beta features and early access

Some capabilities are launched as beta. Beta features may change, break, or be removed without notice. They are provided as-is, with no service level commitment, and may not be appropriate for business-critical workflows.

Service availability

We aim to keep Forco running 24/7 but do not guarantee uptime. Coordinations that are in flight when the service is interrupted will resume when service returns.

Your data and privacy

Our handling of personal data is set out in the Privacy Policy. By using Forco you also agree to that policy.

Termination

We may suspend or close accounts that breach these terms, including accounts used for spam, abuse, or fraud, with notice unless the breach is severe enough to require immediate action. You can close your account at any time by emailing [email protected].

Intellectual property

The Forco name, logo, code, and documentation belong to us. The email content you send through Forco belongs to you; you grant us a limited licence to process, store, and transmit it solely to provide the service you asked for.

Disclaimers

Forco is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, or that outbound messages will reach every recipient.

Liability

To the extent permitted by law, our total liability to you for any claim related to the service is limited to what you paid us in the 12 months before the claim arose. We are not liable for indirect, consequential, or special damages such as lost profits, lost business, or lost goodwill.

Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot be excluded.

Governing law

These terms are governed by the law of Victoria, Australia. You and we agree to the non-exclusive jurisdiction of the courts of Victoria.

Changes to these terms

We may update these terms as the service evolves. Material changes will be flagged in-app or by email at least 14 days before they take effect. If you don't agree to a change, you can close your account before it takes effect.

Contact

Questions about these terms: [email protected].